Useful Phone Numbers
Dumfries and Galloway

Dumfries & Galloway Useful Phone Numbers

Below are some telephone numbers that both locals and visitors to Dumfries and Galloway may find useful:

Emergencies | Local Authorities | Health Services | General Information | Charities | Advisory | Legal | Utilities

Emergencies

• Police - dial 999
• Fire Brigade - (01387) 252222 or dial 999
• Ambulance - (01387) 267144 or dial 999
• Coastguard - (01557) 331133 or dial 999
• Environmental Protection - (0800) 80 70 60

Local Authorities 

• Dumfries & Galloway Council - (01387) 260000
• Area Offices:
  • Annan - (01461) 203311
  • Kirkcudbright - (01557) 330291
  • Stranraer - (01776) 702151

Health Services

• Dumfries & Galloway Royal Infirmary - (01387) 246246
• Cresswell Maternity Hospital - (01387)246246
• Crichton Royal Hospital - (01387) 266301
• Dumfries & Galloway Health Board - (01387) 272700
• Garrick Hospital - (01776) 702323
• Cumberland Infirmary - (01228) 23444

General Information

• Social Services - (01387) 260000
• Holywood Trust - (01387) 269176
• Job Centre - (01387) 223200
• Post Office Counters Helpline - (0345) 223344
• Dumfries Post Office (Royal Mall Sorting Office) - (01387) 222653
• Dumfries Y.O.I. (Prison) - (01387)261218
• Scottish Enterprise Dumfries and Galloway - (01387) 245000
• Dumfries Working Group Coordinator - (01387) 246203
• Local Travel Information Line - (0345) 090510
• Loreburn Housing Association - (01387) 269666
• Dfs & Gall Council, Housing Services Central - (01387) 259991
• Libraries, Information & Archives- 44-(0) 1387 253820
• Libraries e-mail: - libs&i@dumgal.gov.uk
• Dumfriesshire Newspapers Group - 01461 202417
• Citizens Advice Bureau - 01387 252456
• Trading Standards Department - https://www.dumgal.gov.uk/article/15809/Trading-standards-advice-for-consumers
• Rape Crisis Centre - 01387 253113

Charities

• Cats Protection
  - Central Dumfries Branch Tel. 01387 710083 email tmtbywillow@Hotmail.co.uk
  - Stewartry Branch Tel. 01557 339233             email stewartrycats@gmail.com 
  - Eskdale Branch 01228 791364    email v.l.wilkinson@btinternet.com
• Dumfries and Galloway Canine Rescue Centre - (01387) 770210
• Dumfries YMCA - (01387) 259472
• Nithsdale Council of Voluntary Service - (01387)269161
• National Organisation for bereavement care - (01387) 263753
• Red Cross - (01387) 252858
• SSPCA Animal Helpline Number – 03000 999 999
• RSSPCC - (01387) 253420
• Nithsdale Coalition of Disabled People - (01387)247580
• S.P.P.A - (01387) 26612
• Save The Children Fund - (01556) 630224
• National Asthma Campaign - (01387) 268380
• Headway House Day Centre, Dumfries - (01387) 261166

Advisory

• Alzheimer Scotland - Action of Dementia Dumfries - (01387) 261303
• Narcotics Anonymous 24hr Helpline - (0141) 2487101
• Alcoholics Anonymous 24 Hr Helpline - (0345) 697555
• Dumfries and Galloway Family Mediation Service - (01387) 263185
• HIV/AIDS Helpline, Monday 7pm-8.30pm - (01387) 269161
• Welfare Rights Office - (01387) 266888
• impact Weather Service - (01556) 505000
• Dumtries and Galloway Tourist Board - (01387) 245550
• Citizens Advice Bureau (Dumfries) - (01387) 252456
• Citizens Advice Bureau (Castle Douglas) - (01556)502190
• Trading Standards Department - (01387)260092
• Childline - Freefone 0800 1111
• Drink Discloser Line -Freefone 100
• Samaritans - (01387) 253555
• Dumfries and District Womens Aid - (01387) 263052
• Health Council - (01387) 261222
• Business Helpline - (0800) 868888
• National Schizophrenia Society - (01556) 504139
• Multiple Sclerosis - Arms - (01387) 264604
• Nithsdale Housing Advice Centre - (01387) 251192
• Dumfries Gay Support Line:
  Tel: (01387) 739888, Text: 0778 527 4147, Email: dandg@lgbtyouth.org.uk
• Youth Enquiry Service (24 hour Answerphone) - (01387) 251322
• Dfs and Gall Fire Brigade Fire Protection (Stranraer) - (01776) 705087
• Dfs & Gall Fire Brigade Fire Protection (N/Stewart) - (01671) 402600
• Dfs & Gall Fire Brigade Fire Protection (Annan) - (01461) 202581
• Dumfries and Galloway Rape Crisis Centre  - (01387) 253113

Legal

• Procurator Fiscal
  • Dumfries - (01387) 263034
  • Stranraer - (01776) 704321
• Sheriff Clerk
  • Dumfries - (01387) 262334
  • Kirkcudbright - (01557) 330574
  • Stranraer - (01776) 702138

Utilities

• Scottish Power Emergency - (0845) 2727 999
  • Headquarters - (0141) 637 7177
• Scottish Gas Dumfries
  • Emergency - (01387) 268010
  • Accounts/Meters - (0131) 556 2533
• Scottish Gas Stranraer
  • Emergency - (0345) 581186
  • Accounts/Meters - (0141) 889 5494